SlimGLP Delivery And Returns
This page summarises the delivery and returns terms published by the official SlimGLP shop, which handles every order. Please check the official website for the full and current policy.
Delivery
- 1-month pack: £9.95 delivery
- 2 and 3-month packs: delivery included
14-Day Cooling-Off Period
Every order can be cancelled within 14 days of receiving it, with no explanation required.
30-Day Returns On Multi-Packs
Packs of two months or longer can be returned up to 30 days after receipt. The 1-month pack is covered by the 14-day cooling-off period only.
Return Conditions
- Only unopened jars can be returned, with the seal under the lid fully intact
- For hygiene reasons, opened or used supplements are not accepted
- Returns must be registered with customer service before sending the parcel
How To Register A Return
- Email the official customer service team at [email protected] with your order number within 30 days of receipt.
- Once approved, you receive the return address and send the parcel with a carrier of your choice at your own cost.
- Reply with your tracking link or number. The refund is then issued within 14 days to the original payment method.
Partial Returns
Bundle discounts apply to the full pack. If part of an order is kept, the kept jars are charged at the regular price of the matching smaller pack and the difference is refunded.
Damaged Or Refused Parcels
Report a damaged delivery within 7 days, with photos. A parcel that is refused or left uncollected without a valid reason carries a £19.95 processing fee, which does not apply to visibly damaged or incorrect deliveries.